Refund Policy
We want you to be completely satisfied with FF Trade Analyzer. That's why we offer a simple, no-questions-asked refund policy.
14-Day Money-Back Guarantee
Try FF Trade Analyzer risk-free. If you're not satisfied within 14 days of purchase, we'll refund you - no questions asked.
1Eligibility Requirements
Within 14 Days
Refund requests must be submitted within 14 days of your initial subscription purchase date.
First-Time Subscribers
This refund policy is limited to one refund per user. Previous subscribers who already received a refund are not eligible.
No Fraudulent Activity
Accounts with evidence of fraudulent or abusive usage are not eligible for refunds.
2How to Request a Refund
Email Us
Send an email to our support team with the following information:
3Processing Timeline
Initial Processing: 1-2 Business Days
We process all refund requests within 1-2 business days of receiving your email. You'll receive a confirmation email once your refund has been initiated.
Bank Processing: 5-7 Business Days
After we process your refund, please allow 5-7 business days for the funds to appear in your original payment method, depending on your bank or card issuer.
4Canceling Your Subscription
You can cancel your subscription at any time through your account dashboard. Here's what happens when you cancel:
You retain PRO access through the end of your current billing period
No additional charges will be made after cancellation
You can still request a refund if you're within the 14-day guarantee period
Important Notes
- •This refund policy complies with our payment processor's minimum 14-day refund requirement.
- •Refunds are processed to your original payment method only.
- •Annual subscriptions follow the same 14-day refund policy from the initial purchase date.
- •We reserve the right to deny refunds for accounts showing fraudulent activity or terms of service violations.
Last Updated: January 2025
We may update this refund policy from time to time. Changes will be posted on this page with an updated revision date.
Have questions about our refund policy?